Safe and Independent Travel for Visually Impaired People (VIP) in London

Travel safely, confidently, and independently with Travel Hands, a London-based service that provides visually impaired travel assistance through DBS-verified volunteer guides.
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Our mission is to help visually impaired people and blind individuals in London move freely around their local area, whether for errands, appointments, leisure walks, or exploring tourist attractions, with trained, trusted, and friendly companions.
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Call us toll-free: +44 20 3966 1650 Open 7 days a week, 9 AM – 9 PM Or fill out our form or download our mobile app to book your journey.

Book now
through a call

+44 20 3966 1650

Your Safety Comes First

At Travel Hands, your comfort, confidence, and security are our top priorities. Every Travel Hands Guide is trained and verified to ensure a smooth, stress-free experience for all visually impaired and blind users in London.

Enhanced Background Checks

Each Travel Hands goes through the Enhanced DBS vetting process by the UK government.

Accessibility Training

Each Travel Hands is trained and has to qualify a quiz to ensure that they qualify as a Travel Hands volunteer

Customer Care Support

Our call centre support is available to you during the journeys and offer support in case of any problems

VIP
Handbook

What you can expect from the travelling experience with Travel Hands in a simple-to-read handbook and safeguarding measures

How It Works for visually impaired people (VIPs)

01

Register for Free

Click Sign Up via mobile or web app, call us, or message via WhatsApp to register for travel assistance for visually impaired people in London.

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Share Your Journey Details

Let us know your journey at least 48 hours before travel using our toll-free number or WhatsApp (+44 20 3966 1650).

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Get Matched with a Guide

We’ll match you with a DBS-verified, sighted volunteer guide in London based on your schedule and route.

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stars icon representing journey beginning

Pick Up & Walk

Meet your guide at the arranged location, enjoy your walk, and reach your destination safely, all while making new connections.

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Rate Your Experience

After your journey, share your feedback to help us celebrate and improve the Travel Hands experience.

Plans

Travel Hands charges you pay as you go on each journey undertaken. If the journey is cancelled with in 24 hours of the scheduled journey, we deduct £2 service fee.

Pay £3 for 1 hour

Pay £3 for 1 hour of Travel Hands assistance in London. Register with us and get going.

Pay £15 for 5 hours

Pay £15 for 5 hours of Travel Hands assistance in London. One or multiple journeys within 24 hours of the journey.

Pay £30
calculate later

Pay £30 as lump sum cash in balance and deduct the amount after the journey is finished.

Regular Walks

Schedule weekly or daily walks with nearby walking companions for visually impaired people in London.

Tourist Spot

Visit London’s landmarks with an accessible travel guide — we’ll handle bookings and arrange your DBS-verified volunteer guide.

Hear from our

VIPs

“It was quite difficult for me to find help in London while travelling from Melbourne, Australia. Until, I found Travel Hands and my travel itinerary became easier in London. ”

Tina Nguyen

VIP visiting London from Australia

“Travel Hands finds volunteers for me and now, when I go out in the city, my legs get tired before my brains.”

Alan Fitzhon

VIP user since 2021

“It is a pleasure to explore different parts of London with Travel Hands. I have found out a new lifeline.”

Carole Jenkins

VIP user since 2022