Collage of pictures from Travel Hands users with a sticker saying Empathy, Community and Happiness

Opening Up London for
Visually Impaired People (VIP)

Travel Hands is a charity that assists VIP and Volunteers in sharing wonderful journeys.

Available as a call centre service and mobile App.


Become more independent, use Travel Hands for simple journeys in and around London instead of relying on personal relationships, 7 days a week (Sunday to Saturday), 9 am to 9 pm
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Make a huge difference in VIP's life by volunteering 7 days a week anytime based on your availability. The journeys last up to 3 hours and until 3 miles radius to your preference.
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Join us in the inclusive mission and contribute towards making the local community healthy, happy and harmonious by encouraging and promoting Travel Hands to your network.
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Join us to achieve your EDI goals, Team Building and Improve the Well-being of your Employees.
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Supported by:

Logo Un Ltd
Logo School for Social Entrepreneurs
Logo Sport England
Logo Geovation
Logo Innovate UK
Logo Sport England

Enjoy The Benefits Of Travel Hands

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Make lifelong friends and connect with a unique community.

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Schedule and pick journeys at times most convenient to you.

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Walking will help reduce stress and boost your feel-good hormones.

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Our passionate support team will provide help where and when you need it.

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Every journey will make a huge difference to someone’s life, and help support the VIP community.

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Meet New People

Connect with others and see from the perspective of VIP.

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Improve  Wellbeing

Physically and mentally through socialising and exercising.

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Do something rewarding with your spare time, and volunteer when it is convenient for you.

Here’s How It Works

A Story of a Person with Sight and of a Person without, navigating the city together.



Travel safely outdoors in the city or town you live with the help of volunteer's assistance


Journey Scheduled

The accepting volunteer is pointed to the pickup location. A one-time secret code is shared with both parties to identify each other


During the Journey

Once the journey begins, our customer service team can track the route of the journey and is available to answer any queries


Rate the

Once the volunteer drops VIP at the drop off point, the journey ends with a feedback form for rating the experience

Join Us

as a VIP

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Book a journey with Travel Hands at least 48 hours before the scheduled journey and pay £3 for up to 3 hours of volunteer assistance.
A checkbox for point 1 out of 3
You can book any activity you like outdoors or for an appointment with volunteers, who are vetted by Enhanced DBS checks and trained by us.
A checkbox for point 2 out of 3
You pay us directly for the journeys through an online form, bank transfer or call center.
A checkbox for point 3 out of 3
You can sign up by calling us on the toll-free number +44 20 3966 1650 or filling up the online form or downloading our mobile app.
Sticker saying Empathy, Community, Happiness
VIP posing for Travel Hands
20th August 2022
"Because of Travel Hands, my legs get tired before my brain when I am travelling outdoors"

- Mahendra, a VIP
Join Us

as a Volunteer

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Accept or Reject journey requests from VIP nearby based on your comfort and availability. No prior experience is required in walking with VIP.
A checkbox for point 1 out of 3
Customer service supports you from the moment you sign up. We provide you with training before you start a journey.
A checkbox for point 2 out of 3
Journey requests can be up to 3 hours long and until 3 miles radius to your location.
A checkbox for point 3 out of 3
The volunteering activity translates into points and you can redeem points to avail discounts and coupons on our platform.
Sticker saying Empathy, Community, Happiness
VIP and Volunteers taking a selfie
21st July 2023
"I have explored London and visited places that I never thought with some wonderful people"

- Olivia, a volunteer